Vanish Money Back Guarantee - Terms & Conditions

  1. To submit a claim online please click here.
  2. Subject to these terms and conditions, the Vanish Money Back Guarantee applies to all South African purchases of the following Vanish products: Vanish Crystal Whites Powder 200g, 400g, 520g, 800g; Vanish Crystal Whites Liquid 500ml, 1l; Vanish Power O2 Powder 250g, 500g, 650g, 1kg, 2kg; Vanish Power O2 Liquid 500ml, 1l, 2l; Vanish Extra Hygiene Powder 400g, 800g; Vanish Extra Hygiene Liquid 400ml, 800ml.
  3. The money back guarantee only applies if the product has not performed as stated or implied by Vanish and where usage instructions have been followed and pre-treated as necessary.
  4. We reserve the right to question or request further evidence to substantiate a claim.
  5. Claims need to be submitted within 14 days of purchase in order to be valid.
  6. To be considered valid, the claim's proof of purchase must be dated between 1st January 2012 - 31st December 2013
  7. The closing date for receipt of claims is 31 December 2013. Claims received after this date will not be refunded.
  8. Vanish reserves the right to extend the closing date.
  9. No claims from agents, third parties or organised groups will be accepted.
  10. Incomplete or illegal claims or those not in accordance with these terms and conditions will be rejected.
  11. Only one claim is admissible per household.
  12. If any of the participating products in the promotion do not remove tough stains first time, please call 0861 11 1100 and provide the following details (note, calls are charged at standard cellular rates):
    • Your receipt confirming your purchase of the product (marking the Vanish product) within the valid promotional period
    • Your name, address and contact telephone number
  13. Once your application has been processed. You will be contacted within 48 hours to confirm whether or not your claim is valid.
  14. Each valid claim will receive payment to the value of the Vanish product as stated on a valid purchase receipt.
  15. The money back guarantee is offered in addition to your normal legal rights and accordingly your statutory rights not affected.
  16. Personal information provided to Vanish may be processed by agents/3rd parties acting on its behalf to administer your payment.
  17. Promoter is Reckitt Benckiser South Africa (Pty) Ltd 8 Jet Park Rd, Elandsfontein, 1601.